Design Strategy • Design Guideline • Toolkit Design

Implementing Inclusive Design

Co-creating design guidelines and strategies to steer a large organization toward a more inclusive development process and working environment

Type

Client project
(during employment at the Institute for Creative Integration)

Duration

5 months

Responsibility

I was the sole researcher on the team spearheading research operations, guideline and toolkit creation, and strategy formulation.

Background

The client of this project was a new tech subsidiary of a global manufacturing giant. They were tasked to build an R&D campus from scratch where the company could build and test solutions in the future. While delivering human-centered solutions was one of their core vision, they struggled with implementing it in their everyday development.

Through close collaboration with their UX Strategy team, we co-created

  • An inclusive design guideline providing overarching design principles, step-by-step processes, and case studies in different domains for the whole company.
  • A toolkit for diversity awareness and empathy building
  • A 1-3-5 year strategy for how the company can transform, adopt and implement inclusive design.